Shipping & Delivery Policy
At Dear Store, we aim to process and deliver all orders quickly, safely, and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on the customer’s location and shipping carrier. Most orders are delivered within 5–12 business days.
Shipping Charges
Shipping costs are calculated during checkout based on the delivery address and selected shipping method.
Order Tracking
Once an order has been shipped, customers will receive tracking information via email, if available.
Delivery Delays
While we work hard to ensure timely delivery, delays may occur due to:
- Weather conditions
- Customs clearance
- Courier service disruptions
- High order volume or holidays
Dear Store is not responsible for delays caused by third-party shipping carriers.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us as soon as possible so we can assist you.
Contact Us
For shipping or delivery questions, contact:
Email: support@dearstore.us
Website: https://dearstore.us/
